Privacy Policy

Introduction

This Privacy Policy outlines how our brand collects, uses, stores, protects, and manages the personal information of all users and customers who visit and shop on our official website. This policy applies to all visitors, registered users, and purchasers of our skincare and makeup products across all global service regions. We attach great importance to the protection of user personal privacy and strictly abide by global privacy protection principles. We will only collect and use user information in accordance with standardized and legitimate procedures to ensure the security and confidentiality of your personal data.

Information We Collect

We only collect necessary user information required for order processing, service delivery and user experience optimization. The personal information we may collect includes but is not limited to your name, email address, delivery address, contact information, payment verification information, and order record data generated during your shopping process. In addition, we may automatically collect basic browsing information such as your device type, browser access records, website browsing pages and access time to help us optimize website functions and product services.
We will not actively collect sensitive personal information including your race, religious beliefs, personal identity sensitive data or irrelevant private information. All collected user data is limited to the scope required for official website operation and after-sales service.

Use of Your Information

The personal information we collect will only be used for legitimate service purposes, including processing and confirming your online orders, arranging product delivery and logistics tracking, completing order payment verification and after-sales return and refund services. Meanwhile, your information will be used to reply to your customer consultation, solve product and order-related problems, and provide you with timely and effective after-sales support.
In addition, we may use your browsing and order data to optimize our product lineup, adjust website display content, improve product quality and shopping experience, and push updated product information and preferential activity notifications (with your voluntary consent). We promise not to use your personal information for illegal or irrelevant commercial purposes.

Information Protection & Data Security

We adopt industry-standard data encryption technology and secure network transmission mechanisms to protect your personal information and transaction data. We have established complete data management and access control rules to prevent unauthorized access, disclosure, tampering, loss or leakage of user information. All user data is stored in secure server environments with regular security detection and system maintenance.
We strictly restrict the access authority of internal personnel to user data. Only designated professional management personnel who need to process orders and after-sales services can access relevant information, and all personnel have signed strict confidentiality agreements to ensure the absolute security of user privacy data.

Information Sharing & Disclosure

We firmly promise not to sell, trade or rent your personal private information to any third-party commercial institutions or individuals without your explicit authorization. We will only share your necessary information with compliant third-party service providers under the premise of ensuring data security, including logistics and distribution service providers and official payment channel institutions, which are only used to complete order delivery and fund settlement services for you.
All third-party cooperative institutions have passed strict security qualification review and have independent privacy protection systems. They will not use your information for other unauthorized purposes. In addition, we may disclose user information in accordance with mandatory requirements of standardized legal procedures.

Cookie Policy

Our official website uses standard Cookie technology to improve your browsing and shopping experience. Cookies are small text files stored on your device when you visit our website, which can help the system remember your browsing preferences, page access habits and basic visit records, so as to optimize website loading speed and page display effect for your next visit.
You can freely adjust the Cookie acceptance settings through your browser settings according to your personal preferences. Disabling Cookies will not affect your normal browsing of website content and submission of orders, but may slightly reduce the personalized optimization experience of the website.

User Rights

You have the right to check, inquire and confirm your personal information stored on our website at any time. You can also apply for information modification, update and clearing according to your personal needs. For your order data and private information involved in privacy protection, you can consult and put forward related demands through our official customer service channel.
We will fully respect and protect your legitimate privacy rights, and respond to your information processing applications in a timely and standardized manner.

Policy Updates

We reserve the right to appropriately update and optimize this Privacy Policy according to website operation adjustments and standardized service upgrades. All updated privacy policy contents will be displayed on the official website page in a timely manner. Continued browsing, registration and shopping on our website will be deemed as your recognition and acceptance of the latest Privacy Policy.

Contact Us

If you have any questions, suggestions or objections regarding our privacy protection rules and data processing methods, please contact our official customer service team through the Contact Us page of the website. All official contact information and dedicated email addresses are displayed on the Contact Us page, and we will provide you with professional and targeted replies and solutions.